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RETURNS AND REFUNDS

How It Works

Hey babe we get it. Sometimes things don’t work out, that’s okay!

Eligible purchases have 14 days to be returned for store credit, as long as your item(s) are unworn, unwashed and have original tags still attached, they may be returned for store credit!

 

If your item is damaged please contact us as soon as you receive your package!

All accessories and sale items are final sale.

Shipping is NOT refunded for returns.

We are not responsible for any damage that occurs once items leave our shop. And we are not responsible for stolen or lost packages. Please contact your local post office with questions regrading your shipment. 

Please contact us before sending a return

with your invoice and instructions if you are needing a refund or an exchange!

Once we receive your package we will send you your store credit. Please allow 3-5 business days to see that store credit.

Don’t hesitate to contact us with questions!

shopbasilboutique.co@gmail.com

RETURNS: Return Policy
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